Netcool Carrier VoIP Manager leverages the leading service management platform for real-time management of VoIP services.

Enables effective management of carrier VoIP infrastructures and services, to help ensure quality of service and reduce operational costs.

  • Reduce costs through pre-integration with Tivoli Netcool components.
  • Ensure quality of service by monitoring critical carrier VoIP components, including: Media Gateway Controller, Signaling Gateway, Media Gateway, Media Server, as well as Session Border Controller.
  • Speed time to market of new VoIP services by utilizing out of the box functionality, integration and automation.
  • Provides a fault, performance and service management view of your VoIP infrastructure.
  • Help maximize your investments by leveraging existing Tivoli Netcool solutions.
  • Manage your VoIP infrastructure proactively to help avoid problems and get real-time insight into VoIP service availability, performance and quality.
  • Gain flexibility with a prepackaged software suite that integrates smoothly with existing technologies.

View features and benefits

White paper

IBM OSS Service Assurance White paper (PDF, 86KB)

Additional products, services and solutions


Provides integrated, state-of-the-art service management software designed for service providers.