ITIL V3 Foundations
The IT Information Library is designed to help you align your IT business practices in a service-oriented manner using industry wide best practices. 
Our ITIL V3 certified consultants can help you transition your enterprise according to the IT service lifecycle:
  • Service Strategy - Proper planning allows you to target your resources to achieve maximum yield.
    • Business case development
    • Service Portfolio Management
  • Service Design - Design the right system the first time.
    • Service Level Management
    • Risk Management
    • Capacity Management
    • Availability Management
    • IT Service Continuity Management
    • Information Security Management
  • Service Transition - Implement changes and releases in a controlled manner to reduce negative impact to the bottom line.
    • Service Asset and Configuration Management
    • Service Validation and Testing
    • Release Management
    • Change Management
    • Knowledge Management
  • Service Operation - Ensure that your customers are achieving the desired results from your IT services.
    • Event Management
    • Incident Management
    • Problem Management
    • Request Fulfilment
    • Access Management
  • Continual Service Improvement

Latest Information about ITIL v3

  • Free ITIL Foundation classes for USA Veterans
    The transition from the military into the corporate world has just got a little easier... Msys is offering free ITIL courses, amongst other courses, at the end of May and June 2017 to both veterans and their families. To find out more on the Mysy web site, (77 words in article)
  • The Future Of Project Management
    Project management is one of the most important skills that a professional can have. Effective project management helps to ensure that all tasks within a certain project are completed within set timescales and are completed to or under budget. This helps to streamline processes within a business, while also helping (553 words in article)
  • Change Management The Focus
    Is it the smaller change that will bleed the organization ? (85 words in article)