ITIL V3 Foundations
 
The IT Information Library is designed to help you align your IT business practices in a service-oriented manner using industry wide best practices. 
 
Our ITIL V3 certified consultants can help you transition your enterprise according to the IT service lifecycle:
 
  • Service Strategy - Proper planning allows you to target your resources to achieve maximum yield.
    • Business case development
    • Service Portfolio Management
  • Service Design - Design the right system the first time.
    • Service Level Management
    • Risk Management
    • Capacity Management
    • Availability Management
    • IT Service Continuity Management
    • Information Security Management
  • Service Transition - Implement changes and releases in a controlled manner to reduce negative impact to the bottom line.
    • Service Asset and Configuration Management
    • Service Validation and Testing
    • Release Management
    • Change Management
    • Knowledge Management
  • Service Operation - Ensure that your customers are achieving the desired results from your IT services.
    • Event Management
    • Incident Management
    • Problem Management
    • Request Fulfilment
    • Access Management
  • Continual Service Improvement

Latest Information about ITIL v3

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