Proactively monitor response time and availability of business applications

ITCAM for Transactions helps organizations more quickly and easily detect and isolate transaction response and availability issues, enabling faster problem resolution.

  • Enable proactive management of transactions, identifying bottlenecks and other potential problems before they impact customer satisfaction
  • Detect and isolate response time and availability problems more quickly
  • Monitor end-user response time for both Web and Microsoft® Windows® applications using both robotic and real-user analysis capabilities
  • Use auto-generated topology mappings to follow the path of a user transaction across the domains of your infrastructure in a process that is transparent to end users
  • Launch in-context SME capabilities for deep-dive analysis directly from the topology mapping.
  • Integrate seamlessly with other IBM Service Management and IBM Tivoli® software products to provide end-to-end management of your applications
Features, advantages and benefits
FeaturesAdvantagesBenefits
Provide response time tracking for Web and Microsoft Windows environments using a variety of robotic and real-time techniques Integrated set of response time monitoring functions Reduce management cost by using integrated response time tools
Track transactions from end-to-end across multiple systems See detailed response time flows Quickly isolate and resolve the cause of bottlenecks or other issues
Proactively avoid problems by providing alerts on response times before service level agreements are violated Set response time threshold to identify response time trends Avoid service level violations
Automatically learn environment and set response time thresholds Accurately set thresholds by analyzing production traffic Quick time to value, takes the guess work out of threshold setting
Easy-to-use portal that unites key performance and availability metrics and presents contextual, resource-based views and diagnostic tools Provides integrated console for response time, application and resource views Save administrator time with an integrated interface
Seamlessly integrate with IBM Rational tools Links production monitoring data and development tools Reduces cost by leveraging production data to avoid costly problem recreation in test environment
Track Web services transactions to help isolate problems in service oriented architecture (SOA) applications Tracks response times of individual Web services requests to isolate problems Improves problem isolation time in SOA environments
Best of both worlds – Agent-based and agentless tracking Ability to integrate agent-based and agentless data in the same topology and deployment infrastructure Incrementally grow deployments by adding agent-based domain tracking

 

  Find documentation and resources for Tivoli Composite Application Manager (ITCAM) for Transactions.