Streamline technical support for your retail stores
What it can do for your business
IBM Retail Technology Support Solutions are designed to maintain virtually all of the devices, software & networks in your store to help reduce operational costs & grow your retail business. Unlike a vendor-by-vendor break/fix approach, this service offers a customizable solution that spans the multivendor store environment with proactive maintenance & support. Highly skilled IBM specialists apply advanced analytics to improve store equipment performance & optimize solution design. Data-driven insights help identify the most frequent service interruptions at a location & bundle those findings into one service call to minimize system downtime.
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Improve sales and satisfaction |
Save time and money |
Reduce complexity |
| Your customers expect highly available equipment. IBM has wall-to-wall technology support so your employees can focus on making sales instead of seeking a technical support fix. | Receive end-to-end technical support with one vendor who can optimize the availability, the lifespan and maintenance costs of your existing in-store equipment. | Eliminate the IT “blame game” with a single point of accountability for your store's IT maintenance. |
Four good reasons to use these retail support services
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